According to a report, one in four disabled Brits say they don’t use public transport because of the humiliation that comes with this experience. The same study says that this happens because of other people’s attitudes, which, you can guess, are not that friendly. When we put this into perspective, we see that reduced access to public transport translates into hindered access to employment, healthcare, education, and social activities.

To raise awareness on this insight, the Department for Transport launched “It’s Everyone’s Journey” campaign, a project imagined by VMLY&R creative agency in partnership with Nexus Studios’ Oscar-nominated directors Smith and Foulkes.

Wanting to create a more considerate public transport environment for everyone — be it a healthy or a disabled person — the government hired the creatives to do something to make others be more patient and understanding with the latter. To trigger empathy, the artists designed a series of charming animated films, prints, and radio. Each promotes more inclusive transport behaviors by featuring multiple journeys across train or bus.

The ones not being nice with disabled people probably aren’t aware of the fact that their behavior affects others. Basically, they morph into something else when they are being rude. In the creatives’ minds, such people transform into animals when they travel using public transport. It’s the law of the urban jungle. Or is it?

The campaign uses animal characters as visual metaphors to show just how people’s attitudes can change when using public transport. There are two scenarios imagined by the artists, both of them unfolding on an original song, by Siren, Factory, which basically suggests that it only takes a little effort to make the public transport environment a better place for everyone.

Andy Raven, Deputy Director, Campaigns, Marketing and Digital, The Department for Transport, said: “We want disabled people to travel from A to B easily. We know that there are a number of barriers that make this difficult every day. This campaign is one step in our journey of making transport more inclusive. We want to show that we can all play a part in making transport more inclusive.”

Mark Roalfe, Chairman, VMLY&R UK, continued: “With ‘It’s Everyone’s Journey,’ we wanted to highlight that we often don’t realize the impact our behavior has on other travelers and that a little effort can go a long way to making everyone’s journey better.”

It costs nothing to be kind. Yet, it will cost you all when you are not kind and patient with others. Seeing that you made someone happy, even with a small act, is priceless. So why not be nice all the time?

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Credits:

Client: Department for Transport

Agency: VMLY&R

Chief Creative Officer: Laurent Simon

Chairman: Mark Roalfe

Creative Director: Gavin McGrath

Senior Creative: Perle Arteta, Christopher Joyce

Head of Design: Chris Willis

Strategy Director: Jonathan Ewles

Strategist: Micha Levy

Business Director: Rebecca Bright

Senior Account Manager: Elliot Duck

Producer: Tanya Fitzgerald

Project Director: Beth Dooley

Production Company – Nexus Studios

Director – Smith & Foulkes

Executive Creative Director – Chris O’Reilly

Producer – Tracey Cooper

Production Manager – Rebecca Archer

Art Director – Callum Strachan

Project Supervisor – Dave Hunt

Design – Sam Nassour, Signe Cold

Storyboards – Morgan Ritchie

Lead Animator – Bishoy Gendi

Animation – Duncan Gist, Marlène Beaube, Sean Weston

Clean up animation – Joanna Boyle, Chiara Sgatti, Alexandra “Sasha” Balan, Eleonora Quario, Alex Dray, Christina Nerlan

Composite – Thomas Ricquier, Jesse Richards, Bethany Levy

Music – Siren

Sound Design – Factory

 

Media agency – Planning: Wavemaker

Client Lead: Louise Rowcliffe

Strategy Lead: Robin Thomas

Strategy Director: Matt Hirschler

Account Manager: Ben Isaacs

Media agency – Buying: Manning Gottlieb

Client Lead: Richard Haywood

Effectiveness Manager: Ben Lees

Partnership Agency: 23Red

Creative Director – Sean Kinmont

Head of Design – Rob Garner

Client Partner – Rachel Tattersdill

Account Director – John Coote